Shop Policies & FAQs

Refund/Exchange Policy & Conditions of Purchase
We do not accept refunds or exchanges for change of mind. 

Please be aware that when you purchase Vintage & Pre-loved Clothing that you are buying a garment that has previously been worn. 
While clothing is in good condition, there may be signs of wear & tear, fading & marks/stains. 
This is considered to be a part of the clothing's charm and is a non-refundable matter.
Only under extreme circumstances or misrepresentation will a refund/exchange be considered. 

For Hustle & the Vixen's online marketplace, the garments condition and any major flaws or defects will be noted in the items description, however signs of wear are still to be expected. 
Measurements, tag size (where applicable) and estimated dual size have been provided to ensure best fit. There will be no refunds or exchanges in the case of incorrect sizing.
If there are any problems with your online order, please get in contact via the contact form on the website within 10 business days of receiving your order.