AU Order & Shipping Information
Hustle & the Vixen is not responsible for any Customs charges.
If you are located internationally and are unable to check-out once your items have been added to the cart, please get in contact and we will have this fixed for you shortly.
Refund/Exchange Policy & Conditions of Purchase
We do not accept refunds or exchanges for change of mind or incorrect sizing.
We want you to be happy with your experience shopping at Hustle & the Vixen, your one stop shop for Quality Retro, Vintage, Designer & Pre-Loved Clothing. If there are any problems with your order, please get in touch.
Hustle & the Vixen checks all items for any signs of wear or faults, and does not sell any clothing with any defects. We take pride in the high quality of our collection!
Please be aware that when you purchase Vintage & Pre-loved Clothing that you are buying a garment that has previously been worn. There may be minor signs of wear & tear, fading & or signs of age. This is a part of the clothing's charm and is a non-refundable matter. For Hustle & the Vixen's online marketplace, the garments condition and any major flaws or defects will be noted in the items description, however minor signs of wear are still to be expected.
If an item you receive is unfit for wear, has a major fault, or if any defects were not listed in the product description, please fill out our contact form and get in touch. We want to hear from you!
Only items deemed faulty or are misrepresentation will a refund/exchange/store credit be considered - if your item is faulty please keep as proof of damage will need to be shown.
To ensure best fit with the measurements provided, we recommend to use your body measurements and to also measure your own clothing (in a similar style is possible) for you to make the best decision about sizing possible.
If there are any problems with your online order, please get in contact within 10 business days of receiving your order.
Save on shipping, and choose to pick-up at our Wollongong store for FREE!
Hustle & the Vixen is boutique retro, vintage & pre-loved fashion store & is only open to the public for 4 - 5 days of the week.